We are rebuilding our site to offer you an even more beautiful and helpful resource and plan to have it shoppable by late spring 2021. In the meantime, please browse the site as a catalogue and call us to place an order over the phone and receive the amazing wisdom and customer service from our staff!
Phone Orders for Shipping
If you are not in the Bay Area, or are unable to visit our stores, you can call in your order and have your purchase shipped directly to you!
We can ship orders to anywhere in the U.S.
Orders are shipped via United States Postal Service.
Shipping rates may vary.
Phone Orders for In-Store Pickup
For In-Store Pickup, you'll be able to call in your order and pick it up! Here's how it works:
- In-Store Pickup is available at both locations.
- In-Store Pickup must be placed over the phone with an Herbie from our Retail Team. In-Store Pickup will not be accepted through email or voicemail.
- Orders must be placed before 5:00pm.
- All orders must be picked up the same day that they are placed.
- You may call in an order for pick up later in the day, but your order must be picked up on the same day that your order is placed, and within the "pick-up window."
- The "pick-up window" is 12:00pm - 6:00pm.
- When picking up your purchase, simply tell the Herbie at the cash wrap that you have placed an In-Store Pickup Order. The Herbie will ring you up, and you will be on your way!
Curbside Service for San Francisco Customers
For Curbside Pick Up, you'll be able to call in your order and one of our Herbies will meet you at the curb with your purchase! You won't even have to get out of your car! Here's how it works:
- Curbside is only available at our Haight Street location.
- Curbside Orders must be placed over the phone with an Herbie from our Retail Team. Curbside Orders will not be accepted through email or voicemail.
- Orders must be placed before 5:00pm.
- All orders must be picked up the same day that they are placed.
- When calling in your order, the Herbie will give you a wait time. Wait times may vary depending on staffing.
- You may call in an order for pick up later in the day, but your order must be picked up on the same day that your order is placed, and within the "pick-up window."
- The "pick-up window" is 12:00pm - 6:00pm.
- Curbside Customers must call to notify us when they are 5 minutes away from the "designated pick-up area."
- Curbside Orders may only be picked up in the "designated pick-up area." Our staff will not be able to meet you outside of the "designated pick-up area" to give you your order. Please do not park in the bus stop.
- When double-parked in the "designated pick-up area," simply turn on your hazard lights.
- Our Herbie will meet you in the "designated pick-up area," and they will run your Credit Card on our Square reader there. When the transaction is processed, you will be handed your order and you'll be on your way!
- Curbside Orders must be paid for with a Credit Card or Debit Card ONLY.
- You may purchase any items through our Curbside Service. Please note that items such as crystals, will be intuitively selected for you.
Curbside Pickup is a courtesy service created for convenience and safety. Wait times may vary depending on staffing. Customers interested in a time saving transaction may prefer the Door Pickup option.
Twisted Thistle Apothicaire Locations
Oakland Shop
Oakland Shop
4156 Piedmont Avenue
San Francisco Shop
1391 Haight Street
Oakland & San Francisco Store Hours
11am-7pm Everyday
Oakland, CA 94611
(510) 644-3727
San Francisco Shop
San Francisco, CA 94117
(415) 626-4372
Oakland & San Francisco Store Hours
